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Do you have former or current residents who owe you significant amounts of money but refuse to pay no matter how many demands you make?


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Do you have a number of smaller debtors who together threaten to undermine the cash flow of your business?


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WE KNOW WHAT WE ARE DOING:
Whether you are a large enterprise or a sole provider, cash flow and effective credit control are crucial to the success of your business.
We at Resident Receivables have has been providing debt collection services since 1996, with experience of all payer types.
We provide a comprehensive debt collection service to assist you in recovering your money.

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What do you ask from facility clients to ensure success?

  • Resident contracts with the facility client
  • Resident face sheets
  • Updated Invoices
  • Type of debt ( I.e. Private payer, P.A pending, etc.)
  • Facility Cooperation with collection process
  • Communication, communication, communication.

What makes your agency different than an average debt collection agency?

  • Debt collection in a short period of time without direct costs
  • Control and monitoring of collection procedures
  • Low prices - a small collection contingency fee
  • Fast and efficient decisions on the procedures used for collecting debts: you receive periodically customized reports (daily, weekly and monthly) regarding the status of your portfolio and further information on debtors
  • Our access to a network of enforcers and legal liquidators, and the possibility to obtain better outcomes for our customers, faster services and a better quality
  • Performing system for automatic dialing of debtors - predictive dialing and approaching debtors on call-codes
  • Integration of Street Collection in the collection work-flow
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How does Resident Receivables, LLC initiate contact with the debtor?
Resident Receivables, LLC begins the process with a standard letter to the debtor detailing the situation and the amount owed. The letter explains that the debtor is late, how much money is owed, and how the debt can be settled quickly and problem-free. From there, the debtor must respond in order to work out a payment arrangement or dispute the amount owed. If we are unsuccessful, we send the matter over to a court to take further action.
If the collector and debtor reach an agreement, the collection agency must provide the debtor with another written letter that explains what the settlement amount is and the payment terms. This letter also serves a dual purpose – it proves how much your business gets and protects the debtor with an official receipt that the debt was paid.

What types of Debt are covered under Fair Debt Collection Practices Act (FDCPA)
The Act covers personal, family, and household debts, including money you owe on a personal credit card account, an auto loan, a medical bill, and your mortgage. The FDCPA doesn’t cover debts you incurred to run a business.

Can a debt collector contact me any time or any place?
No. A debt collector may not contact you at inconvenient times or places, such as before 8 in the morning or after 9 at night, unless you agree to it. And collectors may not contact you at work if they’re told (orally or in writing) that you’re not allowed to get calls there.

Debt collectors can contact you by phone, letter, email or text message to collect a debt, as long as they follow the rules and disclose that they are debt collectors. No matter how they communicate with you, it’s against the law for a debt collector to pretend to be someone else – like an attorney or government agency – or to harass, threaten or deceive you.

To read more about debt collection and the rules behind the "Fair Debt Collection Practices Act" download our Debt Collection information from Federal Trade Commission.

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